Update: COVID-19

Your well-being is our priority and in light of COVID-19 (Coronavirus) we have implemented further precautionary measures to our already high standards and hygiene practices.

 

 These include:

  • maintaining a healthy and clean environment by increasing the frequency of cleanings across our warehouses
  • establishing a dedicated Team to closely monitor the ever-evolving situation in real time based on World Health Organisation and Government advice so we can respond immediately

 

At Wonder 18, we are working hard to deliver for our customers in these difficult times. We are however, experiencing significant delivery delays in our network due to limited flights, and social distancing requirements. 

 

*From 1st May 2020, Wonder 18 have implemented a Delivery Guarantee of 15 business days from the order date. We will issue a full refund if your order does not get delivered within 15 business days except for overseas orders*

We know you are keener than ever to find out when you will receive your orders. We ask for your patience with our support team who are doing their best to keep up with the difficult situation.

If you have any questions, please contact us at support@wonder18.com. Stay safe and thank you for your kind understanding!

xoxo,
Wonder 18 Team
#stopthespread